La Gestón De La Calidad Total Para La Internacionalización De Las Universidades De Honduras.

Abstract

Over time, Internationalization has become a strategic dimension that should progressively linked in the university work. However, because in countries such as ours, it has recently managed, there are opportunities for improvement linked to the application of good practices that give way to continuous improvement and innovation of the processes for effective internationalization. For this reason, the research aims to estimate the level of correlation between the variables of quality management, innovation and continuous improvement, based on internationalization processes, based on the indicators; quality, innovation and processes executed by the departments in the academy that manage these activities. The research based methodologically on the post-positivist paradigm, with a quantitative approach, correlational scope and cross-sectional design of correlational cut. The collection of the information carried out through the application of a structured instrument with numerical scales of interval and selection based on the variables under study. All this applied to the sample composed of students, teachers and managers of international relations of the universities of Honduras. The statistical measurement; descriptive as inferential, provide the inputs to conclude what: the relationship between the dependent variable (internationalization processes) and the independent variables (quality management, improvement, innovation) is; at the level of student perception: of weak positive correlation (0.155) and significant correlation (p: 0.000). At the teacher perception level, the correlation was positive-weak (0.157) and significant (p: 0.016). At the perception level of International Relations managers, the correlation was positive-medium (0.333) and significant (p: 0.035). On the other hand, it is determined that good practices of total quality management drive the improvement and innovation of internationalization, evidencing the need and interest of the analysis units, for implementing and consolidating quality management processes in the area of internationalization, to generate a positive impact in the improvement and innovation of its actions.